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    Public Services Complaints Reach 30-Year High

    2 weeks ago

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    In 2025, nearly 5,300 complaints were filed with the Ombudsman regarding public services, marking an 11% increase from 2024 and the highest number in three decades. Complaints about local authorities surged by 20%, with Dublin City Council receiving 248 complaints. The report highlights issues in social welfare, housing, and health services, prompting calls for improved complaint handling.
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